Apply For Opay Bank, Customers Care Service And Business Development Officer. ND,BSC,NCE are Eligible To Apply

Apply For Opay Bank, Customers Care Service And  Business Development Officer. ND,BSC,NCE are Eligible To Apply

Job Title: Business Development Officer (SME)

Location: Lagos

Employment Type: Full-time

Job Responsibilities

On-boarding SME merchants on our virtual account within their assigned locality in the state.

Deploy POS if needed and manage relationships.

Continuously build a stronger Merchant

Setting goals and developing plans for business and revenue growth.

Foster and develop relationships with customers/clients

Have a good understanding of the business’s products or services and be able to advise others about them

Job Requirements

B.Sc. / HND in any Management or Social Science Degree

1 – 2 years experience as a Direct Sales Agent, or retail banking sales experience.

Extremely flexible, result-oriented, and hardworking with a strong track record of success

Good selling and customer relationship skills.

Self-motivated and able to work independently to meet and exceed sales targets.

Good oral & written communication skills.

Application Closing Date

17th July, 2023.

Method of Application

Interested and qualified candidates should:

https://forms.gle/9XWU2sj2FQ3oAcxv8

OPay is a mobile money platform operated by OPay Digital Services Limited and licensed by the Central Bank of Nigeria. Launched in June 2018, the company has spread its services across all 36 states in Nigeria with over 500,000 mobile money merchants. We are more than a payment company. We believe everyone should be able to enjoy financial and social inclusion, without regard for physical borders, boundaries, or even social status. OPay is a one-stop mobile-based platform for payment and other essential services in your everyday life. Millions of users rely on OPay daily to send and receive money, and pay bills.

We are recruiting to fill the position below:

Job Title: Customer Support Agent

Location: Lagos

Employment Type: Full-time

Job Summary

The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and management of customer relationships.

Key Duties / Responsibilities

Answer all incoming calls from customers and provide resolution to complaints, inquiries, and requests.

Document and report all call information according to standard operating procedure.

Escalate pending/ failed transactions and other non-First Time Resolution complaints to the Follow-up team.

Follow up with customer calls where necessary.

Report service failures and other product-related issues observed while taking calls from customers to the call center management for further action.

Requirements

Minimum of ND in Mass Communication or related courses

1-2 years experience as a call center or customer service agent.

Strong written and verbal communication skills, with attention to detail

Strong analytical, organizational, and multi-tasking skills.

Energetic, highly self-motivated, and able to work efficiently and productively.

Application Closing Date

17th July, 2023.

Method of Application

Interested and qualified candidates should:

https://forms.gle/PTNmtrptVzn6tvFm6