Apply for a Customer Care Officer Position at Catilas Resources Limited
Wednesday 19 July 2023
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| Photo Credit: myjobmag.com |
Are you looking for a rewarding career that allows you to utilize your exceptional customer service skills while working in a responsible and accountable environment? Look no further! Catilas Resources Limited, a renowned financial institution, is currently seeking candidates for the position of Customer Care Officer. With a focus on assisting customers, resolving issues, and maintaining accurate records, this role offers a unique opportunity to excel in the banking industry.
As a Customer Care Officer at Catilas Resources Limited, your primary responsibility will be to assist customers with various transactions, such as deposits, withdrawals, and payments. You will play a crucial role in resolving customer complaints and account discrepancies, ensuring that all concerns are addressed promptly and professionally. In addition, you will have the opportunity to inform customers about the wide range of bank products and services available to them, enhancing their banking experience.
To excel in this role, you must possess exceptional time management, communication, and customer service skills. Your efficiency and accuracy will be vital as you track, record, and report information related to transactions, bank supplies, and customer interactions. It is imperative that you maintain the highest level of integrity while handling currency, transactions, and confidential information.
To ensure seamless operations, you will be responsible for maintaining and balancing cash drawers, as well as reconciling any discrepancies that may arise. Additionally, you will have the opportunity to utilize software to generate reports, providing valuable insights to the management team.
To be considered for this position, you must hold an Ordinary National Diploma (OND) in any field with a minimum of Lower Credit. While cash handling experience is considered an added advantage, individuals with a strong desire to learn and grow in the banking industry are also encouraged to apply. Proficiency in MS Office, particularly Excel and Word, is essential for this role.
Catilas Resources Limited is committed to providing a secure and compliant environment for both its employees and customers. You will be expected to follow all financial and security regulations and procedures, ensuring the highest standards of safety and confidentiality.
In return for your dedication and hard work, Catilas Resources Limited offers a competitive salary package, along with opportunities for professional growth and development. This is a remote position, providing you with the flexibility to work from the comfort of your own home.
If you are ready to embark on a fulfilling career as a Customer Care Officer, click the link below to apply today:
Join Catilas Resources Limited and make a difference in the banking industry by providing exceptional customer service with integrity and efficiency. Apply now!
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